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Shipping and Returns

Shipping and orders

 

-All our pieces are handcrafted by our artisans. We work on order basis and do not maintain an inventory. Orders may take up to 7-10 days to dispatch. Any custom orders may take longer - all the details will be shared while you place the order.
 

 

Shipping charges
 

-We provide free shipping across India on all prepaid orders above INR 3500. Items under special prices are subject to shipping
charges. Our prices are not inclusive of shipping charges. Shipping charges will be calculated while checkout - according to the
weight of the item(s) and place of delivery.

 

 

Delivery time
 

-Orders are delivered within 5-7 working days from the dispatch date. Delivery to areas with remote connectivity may take up to 7-8 working days. An estimated delivery date for the same will be shared.
 

 

Return & Exchange Policy

 

- We do not follow a refund policy.
 

- We do not provide return/exchange on custom orders.
 

- Products under special prices are not eligible for an exchange or return.
For size - related issues

 

We provide extra margins in all our pieces, hence, you can always alter it according to your liking. Incase there is a size issue from our end, we will get your garment picked up and alter it for you.
 

 

For fabric - related issues
 

All our pieces go through a quality check before being stitched. We are fully transparent about the fabrics that we use and the same will be mentioned in our product page under the "material" section. Most of our fabrics are handwoven/handloom. I

 

 

Irregularities which may occur are not counted as defects : these are the characteristics of a handmade products - imperfect but beautiful.
 

However, we would never want to see you disappointed. In the event that you encounter any issues that are not stated above, you can contact us via e-mail or DM and we will certainly help you resolve the problem.

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